Accounting
Purchase
Sales
Orders
Inventory
Returns
Sales Force Physical Returns
Schedule a Physical Return
Capture a Physical Return and Print a Returns Checking Slip
Validate a Physical Return
Create a Distributor Credit note
Sales Force Virtual Returns
Capture a Virtual Return and Print a Returns Checking Slip
Validate a Virtual Return
Issue a Distributor Credit note and Re-Invoice
Return to Supplier
Return to Supplier (Manual)
Internal Breakages
Distributor Breakages (Replacement)
Capture a Distributor Breakage (Replacements) and Print a Return Checking Slip
Validating a Distributor Breakage - Replacement
Distributor Breakages (Credit Note)
Capture a Distributor Breakage and Print a Returns Checking Slip
Validate a Distributor Breakage (Credit Note)
Create a Distributor Breakage Credit note
Adjustments
Corrections
Products
Manufacturing
Attendance Register
Help
Additional Help
Installing Odoo as an application
Two Factor Authentication Set Up
Automated Signature
How to Register a Guest on BBB - Guest Wi-Fi
Dot Matrix printing - How to and Troubleshooting
How to Log a Support Ticket in Odoo
How to Log a New Feature request Ticket in Odoo
Sales Force
Promotion
Demotion
Pay-In Sheets
Create and print pay-in sheets pack
Register pay-in sheets
Capturing pay-in sheets
Register pay-in sheets distributor summaries
Capturing Pay-In Sheets Distributor Summaries
Create a Cosultant
Activating inactive sales force member
VoIP
Blacklisting
Suspend
Moving Consultants
Sales Force Member Information Edits
PaySpace
Contact Centre
MVNO
How to purchse data, voice, SMS and check the balance on BBB Connect HelpDoc
How to port/transfer your current SIM card number to BBB Connect SIM card
How to Recharge BBB Connect SIM card
TaskFlow
How to set up sales force meetings campaign
Making Inbound and Outbound calls for contacts 'Potential Leads'
How to create a user
How to make a sales force meeting call
How to set up extensions
How to configure sales force meetings
How to set up dispositions
How to set up a recruiting campaign
How to set up call teams
How to call the Leads and Recruits
Campaign Planner
Table of Contents
- All Applications
- Contact Centre
- MVNO
- How to purchse data, voice, SMS and check the balance on BBB Connect HelpDoc
How to purchse data, voice, SMS and check the balance on BBB Connect HelpDoc
Updated by Thandi Lebeta
Introduction
The objective of this training manual is to provide step-by-step instructions on how to purchase data, SMS, and voice bundles on your BBB Connect SIM card.
Responsible Team
This training manual is intended for BBBSO and Contact Centre Agents who are responsible for assisting Sales Force Members who need to purchase data, voice and SMS on their BBB Connect SIM cards.
Process
- Section 1: Accessing Bundle Options
- Insert the BBB Connect SIM card into your mobile device.
- Ensure that your device has network coverage.
- Open the phone's dialer app and dial the designated USSD code provided by Cell C to access bundle options.
- Section 2: Purchasing Data Bundles
- Dial the USSD code provided by the Cell C voucher to access the data bundle options.
- Follow the on-screen prompts to select the desired data bundle size (e.g., 500MB, 1GB, 2GB).
- Confirm your selection and follow any additional prompts to complete the purchase.
- Once the purchase is confirmed, you will receive a confirmation SMS and the data bundle will be activated on your BBB Connect SIM card.
- Section 3: Purchasing SMS Bundles
- Dial the USSD code provided by the Cell C voucher to access the SMS bundle options.
- Follow the on-screen prompts to select the desired SMS bundle size (e.g., 100 SMS, 200 SMS, unlimited SMS).
- Confirm your selection and follow any additional prompts to complete the purchase.
- Once the purchase is confirmed, you will receive a confirmation SMS and the SMS bundle will be activated on your SIM card.
- Section 4: Purchasing Voice Bundles
- Dial the USSD code provided by the Cell C voucher to access the voice bundle options.
- Follow the on-screen prompts to select the desired voice bundle size (e.g., 30 minutes, 60 minutes, or unlimited calls).
- Confirm your selection and follow any additional prompts to complete the purchase.
- Once the purchase is confirmed, you will receive a confirmation SMS and the voice bundle will be activated on your SIM card.
- Section 5: Checking Bundle Balances
- Dial the USSD code provided by the Cell C voucher to check your bundle balances.
- Follow the on-screen prompts to view your remaining data, SMS, and voice balances.
- Alternatively, you can check your bundle balances through Cell C's mobile app or online portal if available.