Create a Distributor Breakage Credit note

Thandekile Updated by Thandekile

Introduction

Once the Breakage has been captured and validated, a credit note needs to be created on Odoo and issued to the Distributor.

Responsible Team

  • Procurement & Stock Management Clerk
  • Procurement Manager
  • Warehouse Manager

Navigate to your Odoo dashboard and click on this application:

Please navigate as follows to get to the correct screen:

Inventory Overview/ Distributor Breakages (Credit Note)

You should now land on a screen that looks like this:

Process

  1. Find the reference of the Breakage return and enter it in the search bar above, you should land on a screen that looks like this:
  2. Click [CREATE CREDIT NOTE], your screen should look like this:
  3. Ensure that the Invoice Date is correct.
  4. Once all fields have been entered correctly, click [CONFIRM].
When your computer starts up, there is a little black window which opens up as can be seen below. This is the Dot Matrix application and should remain open, it can be minimised but visible on your task bar.
  1. To print the Credit note, click on [DOT MATRIX].

FAQs

Why am I unable to print?
Ensure that you have the Dot matrix appv.2 installed on your computer and that it is running properly. Only one of the printing app windows should be open at a time.

How did we do?

Validate a Distributor Breakage (Credit Note)

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