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Create a Return to Supplier

Thandi Lebeta Updated by Thandi Lebeta

Introduction

When purchase order stock deliveries arrives at the BBB Warehouse and a GRV has been finalised and it's then been found that there are issues/damages with this stock; broken products or wrong products delivered, a Return to the Supplier needs be issued once this has been communicated.

Responsible Team

  • Warehouse Team
  • Merchandise Team

Navigate to your Odoo dashboard and click on this application: Purchase

Navigate as follows to get to the correct screen:

Orders/Purchase Orders

On the search bar at the top, type in the 'Purchase Order Number', you should now land on a screen that looks like this:

Process

  1. Select the purchase order record, you should now land on a screen that looks like this:
    The purchase order needs to be 'Fully Billed' and 'Received' on Odoo for a Return to supplier to be created.
  2. Click on 'Receipt'.
  3. Click [RETURN].
    1. On the 'Reverse Transfer', edit all the Product code's Quantity values that are damaged and needs to be returned.
    2. Click [RETURN].
  4. This Return to Supplier is now ready for Validation.

FAQs

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How did we do?

Validate a Return to Supplier

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